Privacy Policy – Badaloan

1. Information We Collect

We collect the following categories of information:

a. Personal Information

  • Full Name, Date of Birth, Gender

  • PAN, Aadhaar or Government-issued ID

  • Contact Details (Phone, Email, Address)

b. Financial Information

  • Bank Account Details

  • Income Proof (Salary Slips, ITR, Bank Statements)

  • Credit Score & Credit History

c. Device & Usage Information

  • IP address, browser type, operating system

  • Pages visited, time spent, device identifiers

d. Other Information

  • Employment details

  • References (if provided)


2. How We Use Your Information

We use your information for:

  • Loan eligibility verification and risk assessment

  • Processing loan applications and disbursements

  • Enabling repayment services (auto-debit, reminders)

  • Verifying your identity and documents

  • Compliance with legal obligations

  • Customer support and communication

  • Improving our services, security, and fraud prevention


3. Sharing of Information

We may share your information with:

  • Credit Bureaus: To assess and report creditworthiness

  • Financial Institutions: Banks, NBFCs, and payment gateways

  • Regulatory Authorities: As required under law

  • Service Providers: For IT, KYC, analytics, and support services

  • Collection Agencies: In the case of loan defaults

We do not sell or rent your personal data to third parties.


4. Data Storage & Security

  • Your data is stored securely using encryption and access control measures

  • We follow industry-standard security practices (SSL, firewalls, secure servers)

  • Access to data is restricted to authorized personnel only


5. User Rights

You have the right to:

  • Access or correct your personal information

  • Withdraw consent (may affect service eligibility)

  • Request deletion of your data (as allowed by law)

  • Raise a complaint about misuse or data handling